Please refer to the respective sections based on where you are shipping the parcel from:
For Sellers Shipping From Japan
Please download the latest available shipping instructions:
1. Log into your seller account at the Sift & Pick Seller Center
2. Go to the Resource Download page by clicking on Resources -> Downloads from the left side panel
3. Select Japan as the Shipping Origin and Download to get the latest available shipping instructions
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For Sellers Shipping From Everywhere Else
1. Log into your seller account at the Sift & Pick Seller Center
2. Go to the Order Management page by clicking on My Orders from the left side panel
3. Select the order that is ready to ship and click on Detail
4. Please fill up the shipping information as follows:
- Courier Company: SNP JANIO
- Package Dimensions (CM): Length x Width x Height
- Product declaration: Fashion or Lifestyle
5. Click on Save shipping info
6. After saving the shipping information, an Airwaybill will be sent to your email inbox. You may also click on Retrieve AWB to view and print out the generated Airwaybill. Note: Please allow popups on your browser if you are having trouble viewing the generated airway bill
7. Please print out both pages of the airwaybill and attach them visibly onto the parcel
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For Sellers Shipping From Singapore
kindly contact your account manager to confirm
Pickup address, postal code, contact person name, contact number
The pick-up will be on the next working day between 9 am - 7 pm from the time you submit the request. The cut-off time for same-day pick-up is 8 am.
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For Sellers Shipping From Indonesia
Please note to ship to Janio's warehouse at the following address:
- KG Warehouse: JL. Raya Pegangsaan Dua Km 3, Jakarta, 14250, RT.5/RW.3, Pegangsaan Dua,
Kelapa Gading, North Jakarta City, Jakarta 14240
Kevin (+628119898922)
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For Sellers Shipping From Taiwan
Please note to ship to Janio's warehouse at the following address:
- No. 89-3號, Wenchang Rd, Bali District, New Taipei City, Taiwan 249
新北市 八里區 文昌路89-3號 東渝 249
Name: Mega
Phone: +886222923936
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For Sellers Shipping From Hong Kong
Please note to ship to Janio's warehouse at the following address:
CEVA Hong Kong
Warehouse address:
6/F, No. 19-21 Wing Kin Road, Kwai Bon Logistics Centre, Kwai Chung, NT, 0000, Hong Kong
Warehouse PIC Tel & Name:
+852 23631700 / 94075526 Ming (明)/ CEVA +852 294 29493
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For Sellers Shipping From Thailand ( pick up area near bangkok)
kindly contact your account manager to confirm
Pickup address, postal code, contact person name, contact number
After saving the shipping information, our logistics partner will contact you the next working day (Monday to Friday) between 1 pm - 7 pm to arrange the parcel's pick-up date and time.
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For Sellers Shipping From Thailand ( outside of bangkok area for dropoff)
Name: Kerry Express (KBLC)
Phone: +6688 904 0094
C/O: K. Suphakit (Dome)
Address: Kerry Express (KBLC) 33/2 Moo 7. Bangpla, Bangplee, Samut Prakarn 10540
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For Sellers Shipping From South Korea
Please note to ship to Janio's warehouse at the following address:
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3FLOOR 20, Gapmun 1-ro, Seo-gu, Incheon, Republic of Korea
도로명 주소: 인천광역시 서구 갑문1로 20 3층
지번 주소: 인천광역시 서구 오류동 1549-4 3층
Postal Code: 22849